Legal & Governance

Privacy Policy

Effective Date: January 1, 2026 • Last Updated: August 2026

1. Overview & Commitment

HIKAMU Technologies Inc. (“HIKAMU”, “we”, “our”, or “us”) is committed to protecting the privacy, security, and integrity of the data entrusted to us by our clients, partner institutions, and authorized users.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (hikamu.com) or use our cloud-based software platforms (including SchoolOS and Wasiqtu AI).

2. Information We Collect

A. Direct Inquiries & Communications

When you submit inquiries via our contact forms, request consultations, or communicate via email, we collect your name, email address, phone number, organization name, country, and project requirements.

B. Platform Operational Data

For licensed institutions utilizing SchoolOS and associated platforms, all operational records (e.g., student attendance, grading records, billing ledgers) are processed strictly under institutional tenancy rules. HIKAMU processes this information as a data processor pursuant to our institutional service agreements.

C. Technical & Diagnostic Logs

We automatically log standard request metadata (IP addresses, browser type, operating system, and access timestamps) strictly for security monitoring, fraud prevention, and performance diagnostics.

3. How We Use Information

We utilize the collected information strictly for:

  • Responding to project inquiries, providing software demonstrations, and preparing proposals.
  • Provisioning, maintaining, and ensuring the high availability of our cloud services.
  • Enforcing security controls, audit logs, and data isolation barriers.
  • Meeting statutory legal, accounting, and regulatory compliance obligations.

4. Data Isolation & Security

HIKAMU enforces strict data isolation. Institutional client data is segregated logically and protected with TLS encryption in transit and AES-256 encryption at rest. We never sell, monetize, or rent client data to third parties.

5. Contact & Privacy Inquiries

For questions regarding our privacy practices or data access requests, please reach out to our team at:

HIKAMU Technologies Privacy & Support Desk